Torpedo is building revenue generating next-gen B2B and B2C web stores and e-stores for your business. We can warehouse your merch and manage your program in our Toronto location, manage your orders and inventory and fulfill your custom merch worldwide.

Torpedo Marketing has an in-house team of Toronto based web developers and designers who have been building B2B and B2C online stores on the Shopify platform since 2009.

When you combine that with our warehousing and merch fulfillment production facility, our highly knowledgeable fulfillment team, and our experience as a Canada Post Expert partner, you can have a Torpedo professionally designed and built online merch store and leave all the warehousing, inventory management, and shipping of your custom merchandise up to us.


These web stores are great for:

We also build corporate sites, landing pages and manage visitor forms and fulfillment for you

We develop corporate websites, microsites for contests, rebate programs, event registration, and multi-channel marketing campaigns.  Torpedo builds landing pages, online forms, and web databases to handle entries and requests.  We look after the administration and processing of the entries, and ensure that rebates and prizes and any other fulfillment are prepared and fulfilled in a timely and cost effective manner.  We also build microsites to help companies with catalogue requests and provision of downloadable materials to authorized visitors.

In our experience working with everything from startups to large corporate customers, we've learned that planning and learning about your company and needs is crucial in developing external or internal company stores that are beautiful, on-brand, and easy to use.  You can expect regular reports on inventory, sales, and customers, and you will have your own dedicated customer support representative based in Toronto.


Our Fulfillment & Ecommerce Services

  • At Torpedo Marketing, we specialize in creating customized company promo stores that serve as centralized platforms for your branded merchandise. These online stores are designed to enhance brand recognition, foster employee engagement, and streamline the distribution of promotional items.

    Service Details:

    • Custom Store Development: Our Toronto-based team of web developers and designers collaborates with you to build a user-friendly online store that reflects your brand's identity. We utilize platforms like Shopify to ensure a seamless shopping experience.

    • Product Selection and Sourcing: We assist in curating a diverse range of promotional products that align with your brand values and appeal to your target audience.

    • Inventory Management: Our advanced inventory systems track product levels in real-time, preventing stockouts and ensuring timely replenishments.

    • Order Fulfillment: From order processing to packaging and shipping, our fulfillment services in Toronto ensure that your merchandise reaches recipients promptly and in pristine condition.

    Benefits:

    • Brand Consistency: Maintain a cohesive brand image across all merchandise with our tailored promo stores.

    • Employee Engagement: Empower your team with easy access to branded apparel and accessories, fostering a sense of unity and pride.

    • Streamlined Distribution: Simplify the process of distributing promotional items across various departments or locations through a centralized platform.

    Elevate your brand's presence with a custom promo store. Contact Torpedo Marketing today to explore our fulfillment services in Toronto and discover how we can support your promotional needs.

  • Efficient management and distribution of corporate literature are crucial for maintaining effective communication and brand consistency. Torpedo Marketing offers comprehensive fulfillment solutions, including print-on-demand customization, to ensure your marketing materials are always up-to-date and readily available.

    Service Details:

    • Inventory Storage: We securely store your brochures, catalogs, and other printed materials in our Toronto warehouse facility, ensuring they are protected and organized.

    • Print-on-Demand Services: Utilizing advanced printing technology, we produce materials as needed, allowing for easy updates and reducing waste associated with bulk printing.

    • Personalization: Customize materials with recipient-specific information, enhancing the relevance and impact of your communications.

    • Order Processing and Distribution: Our team manages the entire fulfillment process, from receiving orders to packaging and shipping, ensuring timely delivery to your stakeholders.

    Benefits:

    • Cost Efficiency: Reduce printing and storage costs by producing materials on demand.

    • Flexibility: Easily update content to reflect the latest information, ensuring your audience always receives current materials.

    • Enhanced Engagement: Personalized materials resonate more with recipients, increasing the effectiveness of your communications.

    Streamline your corporate literature distribution with our expert fulfillment services. Reach out to Torpedo Marketing, a leading fulfillment company in Toronto, to learn how we can assist with your print-on-demand needs.

  • At Torpedo Marketing, we specialize in creating dynamic online platforms for selling your merchandise and SWAG (Stuff We All Get). Our comprehensive services encompass every aspect of the process—from order management and inventory control to ensuring prompt delivery to your fans or corporate clients. Our mission is to eliminate the hassle, allowing you to focus on what you do best.

    Service Details

    • Custom Online Store Development: Our team designs and develops user-friendly online stores tailored to your brand's unique identity. We ensure seamless navigation and a visually appealing interface to enhance the shopping experience.

    • Comprehensive Order Management: We handle the entire order process, from receiving orders to processing payments, ensuring a smooth transaction experience for your customers.

    • Inventory Management: Our advanced systems monitor stock levels in real-time, preventing stockouts and ensuring that popular items are always available.

    • Swift and Reliable Fulfillment: Operating from our Toronto-based warehousing facility, we ensure that your merchandise reaches your audience quickly and reliably, enhancing customer satisfaction.

    • Branding Expertise: Our branding specialists collaborate with you on art direction, product selection, and sourcing, ensuring that your merchandise reflects your brand's quality and appeals to your target audience—all at an affordable price.

    Benefits

    • Enhanced Revenue Stream: Offering SWAG not only delights your fans but also provides a significant revenue opportunity.

    • Increased Brand Visibility: Promotional products are a powerful marketing tool. In fact, eight in ten consumers own between one and ten promotional products, and six in ten keep them for up to two years. This longevity means your brand remains in the consumer's mind for an extended period.

      High Retention and Usage Rates: Promotional products are not only kept but also used frequently. Fifty-three percent of consumers use a promotional product at least once a week, ensuring regular exposure for your brand.

    • Top Product Categories: The most popular promotional products include wearables, drinkware, travel items, technology, and writing instruments. These items are not only popular but also practical, ensuring they are used regularly by recipients.

    Ready to boost your brand's presence and revenue through a custom online merch store? Contact Torpedo Marketing today to discover how our ecommerce fulfillment services in Toronto can streamline your operations and delight your audience.

    Resource: SAGE World

  • In today's digital age, merchandise serves as a vital connection between creators and their audiences, offering both a revenue stream and a means to strengthen brand loyalty. Torpedo Marketing specializes in developing customized merch web stores for bands, YouTubers, and influencers, ensuring a seamless experience from online browsing to order fulfillment in Toronto.

    Service Details:

    • Custom Store Design: Our team crafts visually engaging, user-friendly online stores that reflect your unique brand identity. We prioritize responsive design to ensure optimal performance across all devices, enhancing the shopping experience for your fans.

    • Merchandise Sourcing and Production: Leveraging our extensive network of suppliers, we assist in selecting and producing high-quality merchandise that resonates with your audience. From apparel and accessories to limited edition collectibles, we ensure your products meet the highest standards.

    • Inventory Management: Utilizing advanced inventory systems, we monitor stock levels in real-time, manage restocking, and provide detailed reports, ensuring popular items remain available and reducing the risk of overselling.

    • Order Fulfillment: Operating from our Toronto-based facilities, we handle the entire fulfillment process, including order processing, secure packaging, and efficient shipping. Our strategic location allows for prompt delivery to fans both locally and internationally.

    • Customer Support: We offer dedicated customer service to handle inquiries, returns, and exchanges, ensuring a positive experience for your supporters and fostering brand loyalty.

    Benefits:

    • Enhanced Fan Engagement: A dedicated merch store provides fans with exclusive access to your products, strengthening their connection to your brand.

    • Revenue Growth: Merchandise sales offer a significant income stream, supporting your creative endeavors and allowing for reinvestment into your brand.

    • Brand Control: By managing your own merch store, you maintain control over branding, pricing, and product offerings, ensuring consistency and authenticity.

    • Scalability: Our solutions are designed to grow with your career, easily accommodating an expanding product line and increasing order volumes.

    Ready to elevate your brand with a custom merch store? Contact Torpedo Marketing today to learn how our comprehensive services in order fulfillment in Toronto can help you connect with your audience and grow your brand.

  • Trade shows and showrooms are pivotal platforms for showcasing your brand's offerings. Torpedo Marketing provides comprehensive marketing collateral management services to ensure your materials are organized, up-to-date, and readily available for these events.

    Service Details:

    • Collateral Inventory Management: We maintain a detailed inventory of your marketing materials, including brochures, banners, and product sheets, ensuring accurate stock levels and timely replenishments.

    • Kitting and Assembly: Our team assembles customized kits tailored to specific events or audiences, combining various materials into cohesive packages.

    • On-Demand Printing: Utilizing our print-on-demand capabilities, we produce materials as needed, allowing for last-minute updates and minimizing waste.

    • Logistics Coordination: We handle the logistics of delivering your materials to trade shows and showrooms, ensuring they arrive on time and in excellent condition.

    Benefits:

    • Consistency: Maintain a uniform brand image across all events with well-managed and consistent marketing materials.

    • Efficiency: Streamline the preparation process for events, reducing the time and effort required from your team.

    • Adaptability: Quickly update materials to reflect new products, services, or branding initiatives, keeping your presentations current.

    Ensure your brand makes a lasting impression at every event. Contact Torpedo Marketing, one of the leading fulfillment companies in Toronto, to manage your marketing collateral needs.

  • Launching a B2C e-store requires a seamless integration of online retail and efficient fulfillment operations. Torpedo Marketing offers end-to-end solutions, including e-store development, product warehousing, and order fulfillment, to ensure a superior customer experience.

    Service Details

    • E-Store Development: Our team designs and develops user-friendly e-commerce platforms tailored to your brand and product offerings.

    • Secure Warehousing: We provide secure storage for your products in our Toronto warehouse, equipped with advanced inventory management systems.

    • Order Processing: Efficient order management ensures accurate picking, packing, and shipping, with real-time tracking for both you and your customers.

    • Customer Service Support: We offer customer service solutions to handle inquiries, returns, and exchanges, enhancing the overall shopping experience.

    Benefits

    • Scalability: Our infrastructure supports your business growth, accommodating increasing product lines and order volumes.

    • Customer Satisfaction: Reliable fulfillment and responsive customer service lead to positive reviews and repeat business.

    • Data-Driven Insights: Access to detailed sales and inventory reports aids in strategic decision-making.

    Transform your B2C operations with a robust e-store and dependable fulfillment services. Reach out to Torpedo Marketing to learn how our fulfillment warehouse in Toronto can support your business.

  • For projects requiring meticulous assembly and customized kitting, Torpedo Marketing offers specialized services to meet your unique needs. As a trusted fulfillment house in Canada, we ensure that every package is assembled with precision and care.

    Service Details

    • Hand Assembly: Our skilled team performs detailed hand assembly tasks, ensuring each component is correctly placed and secured.

    • Custom Kitting: We create tailored kits by combining various products or materials, packaged according to your specifications.

    • Quality Assurance: Each kit undergoes thorough inspection to maintain high-quality standards and accuracy.

    • Distribution Logistics: We manage the distribution of assembled kits, whether to a single location or multiple destinations across Canada.

    Benefits

    • Customization: Deliver personalized packages that enhance the recipient's experience.

    • Reliability: Count on our meticulous processes to ensure each kit meets your exact specifications.

    • Nationwide Reach: Our distribution network ensures timely delivery across Canada.

    Partner with a fulfillment house in Canada that values precision and quality. Contact Torpedo Marketing to discuss your material distribution and kitting requirements.

  • In today's digital landscape, a well-designed corporate website is essential for effective communication and brand representation. Torpedo Marketing specializes in creating corporate sites that not only captivate visitors but also integrate seamlessly with our fulfillment center in Canada, ensuring a cohesive and efficient user experience.

    Service Details

    • Website Design and Development: Our team crafts responsive, user-friendly websites tailored to your brand's identity and objectives. We focus on intuitive navigation, compelling visuals, and optimized performance to engage your audience effectively.

    • Content Management Systems (CMS): We implement robust CMS platforms, enabling your team to manage and update website content effortlessly, ensuring your site remains current and relevant.

    • E-Commerce Integration: For businesses offering products or services online, we integrate secure and scalable e-commerce solutions, facilitating smooth transactions and inventory management.

    • Fulfillment Center Integration: Leveraging our strategically located fulfillment center in Canada, we synchronize your website with our logistics operations. This integration streamlines order processing, inventory management, and shipping, providing a seamless experience for both your team and customers.

    Benefits

    • Enhanced User Experience: A well-designed website improves user engagement, leading to higher conversion rates and customer satisfaction.

    • Operational Efficiency: Integrating your website with our fulfillment center streamlines processes, reduces manual errors, and accelerates order fulfillment.

    • Scalability: Our solutions are designed to grow with your business, accommodating increasing product lines, traffic, and operational demands.

    • Local Expertise: With a fulfillment center in Canada, we offer localized support and faster shipping times, enhancing your service offerings.

    Elevate your corporate presence with a website that delivers both form and function. Contact Torpedo Marketing today to explore how our fulfillment center in Canada can enhance your digital strategy and operational efficiency.

    By partnering with Torpedo Marketing, you ensure that your corporate site not only reflects your brand's professionalism but also operates seamlessly with our fulfillment services, providing a comprehensive solution for your business needs.

  • Engaging landing pages are crucial for capturing audience interest and driving conversions during promotional campaigns. Torpedo Marketing specializes in creating compelling landing pages and managing contest fulfillment, ensuring a seamless experience from user engagement to prize delivery.

    Service Details:

    • Custom Landing Page Development: Our team designs and develops landing pages tailored to your campaign objectives, featuring intuitive layouts, persuasive content, and clear calls-to-action to maximize participant engagement.

    • Data Collection and Management: We implement secure forms to capture participant information, ensuring data is collected efficiently and stored in compliance with privacy regulations.

    • Contest Administration: From entry validation to winner selection, we handle all administrative aspects of your contest, ensuring fairness and transparency throughout the process.

    • Prize Fulfillment: Leveraging our fulfillment services in Toronto, we manage the inventory, packaging, and distribution of contest prizes, ensuring winners receive their rewards promptly and in excellent condition.

    Benefits:

    • Enhanced Engagement: Professionally designed landing pages attract and retain visitor attention, increasing participation rates.

    • Streamlined Operations: Our end-to-end service manages all aspects of your contest, reducing the administrative burden on your team.

    • Reliable Fulfillment: With our Toronto-based fulfillment services, prize distribution is handled efficiently, enhancing winner satisfaction and reinforcing your brand's reputation.

    Elevate your promotional campaigns with expertly crafted landing pages and reliable contest fulfillment. Contact Torpedo Marketing today to discover how our fulfillment services in Toronto can drive your campaign's success.

  • Efficient management of visitor forms is essential for capturing leads and facilitating customer interactions. Torpedo Marketing offers comprehensive visitor form management services integrated with our order fulfillment processes in Toronto, ensuring seamless handling from data collection to product delivery.

    Service Details:

    • Form Design and Implementation: We create customized, user-friendly forms tailored to your specific needs, whether for lead generation, event registration, or product inquiries.

    • Data Processing and Management: Collected data is processed promptly and accurately, with secure storage solutions to maintain confidentiality and compliance with data protection regulations.

    • Automated Response Systems: We set up automated responses to acknowledge form submissions, providing immediate engagement with your audience.

    • Order Fulfillment Integration: For forms related to product requests or purchases, we integrate the data into our order fulfillment system in Toronto, ensuring efficient processing, packaging, and shipping of items to respondents.

    Benefits:

    • Improved Lead Management: Streamlined form handling ensures timely follow-up with potential customers, enhancing conversion opportunities.

    • Operational Efficiency: Automation reduces manual data entry, minimizing errors and freeing up resources for other critical tasks.

    • Reliable Delivery: Our Toronto-based order fulfillment services ensure that products or information requested via forms are delivered accurately and promptly.

    Optimize your customer engagement processes with professional visitor form management and dependable order fulfillment. Reach out to Torpedo Marketing to learn how our services in Toronto can support your business objectives.


Fulfillment FAQs

  • E-commerce fulfillment refers to the process of handling and fulfilling online orders placed by customers. It involves the tasks and operations required to receive, process, package, and ship products to customers who have made purchases through an e-commerce platform or online store such as Shopify.

    The fulfillment process typically includes several steps. Firstly, incoming orders are received and verified for accuracy. Then, the products are picked from the inventory, packaged securely, and labelled with shipping information. Next, the packages are handed over to the shipping carrier for delivery to the customers. Throughout the process, inventory management and order tracking systems are utilized to ensure accurate stock levels and provide shipment updates to customers.

    E-commerce fulfillment services can be outsourced to third-party logistics (3PL) providers such as Torpedo Marketing Inc. Outsourcing fulfillment allows businesses to focus on core activities while benefiting from the expertise and infrastructure of the fulfillment service provider. Effective e-commerce fulfillment is crucial for delivering a positive customer experience, including fast and accurate order processing, efficient packaging, and timely delivery.

  • Corporate literature fulfillment refers to the process of storing, managing, and distributing various types of marketing materials, brochures, catalogues, and other printed collateral for a company or organization. It involves the efficient handling and distribution of these materials to internal teams, sales representatives, partners, distributors, or customers as needed.

    The purpose of corporate literature fulfillment is to ensure that marketing materials are readily available and accessible to support marketing and sales efforts. This includes storing inventory, managing stock levels, processing orders, and coordinating the packaging and shipping of the materials.

    Companies often rely on fulfillment centres like Torpedo Marketing Inc. to handle corporate literature fulfillment. We have the infrastructure, resources, and expertise to efficiently manage inventory, track orders, and handle the logistics of packaging and shipping.

    Effective corporate literature fulfillment streamlines the distribution process, ensuring that marketing materials are delivered to the right recipients in a timely manner. It helps companies maintain a consistent and professional image, supports sales and marketing activities, and facilitates effective communication with internal and external stakeholders.

  • Pick & pack order fulfillment is a process in which individual items or products are selected (picked) from a warehouse or inventory, assembled, packaged (packed), and prepared for shipment to fulfill orders. It is a critical step in the order fulfillment process.

    Torpedo’s pick & pack process typically involves the following steps:

    1. Order Processing: Incoming orders are received and entered into the system for fulfillment.

    2. Order Picking: Our staff locates the specified items in the warehouse or inventory based on the order details and picks them up from its storage locations.

    3. Order Assembly: Picked items are gathered, combined, and assembled according to the order requirements.

    4. Packaging: The assembled items are properly packaged, taking into account appropriate protective materials and branding considerations.

    5. Labelling and Documentation: Shipping labels and any necessary documentation, such as invoices or packing slips, are generated, and attached to the package.

    6. Shipping: The packaged and labelled orders are handed over to our shipping carrier – Canada Post - for delivery to customers.

    Efficient pick & pack order fulfillment is crucial for ensuring accurate and timely order processing, minimizing errors, and meeting customer expectations for prompt delivery. It requires effective inventory management, streamlined processes, and attention to detail to successfully fulfill customer orders. This is why you should hire Torpedo for your picking & packing needs.

  • SWAG (Stuff We All Get) fulfillment refers to the process of managing and distributing promotional products, often referred to as "SWAG" to recipients such as customers, employees, event attendees, or business partners. SWAG typically includes items like branded apparel, accessories, stationery, tech gadgets, and other promotional products.

    SWAG fulfillment involves several key steps:

    1. Events: If SWAG is needed for an event or as a branded giveaway, Torpedo will send several ideas for suitable products. We are a member of the Promotional Products Association and have thousands of items to choose from: www.torpedopromotions.com

    2. Order Processing: Orders for swag are received and processed, ensuring accurate quantities and customization details.

    3. Inventory Management: If required, SWAG items are stored, tracked, and managed in our 18000-square feet warehouse. Swag items may be personalized or branded with company logos, messages, or artwork as per the client's requirements.

    4. Pick & Pack: The ordered SWAG items are picked from the inventory, assembled, and packaged for individual orders.

    5. Quality Control: Each item is inspected to ensure it meets quality standards before being included in the shipment.

    6. Shipping: The swag orders are labelled and handed over to the shipping carrier for delivery to the intended recipients.

    SWAG fulfillment services are provided for a specific project or longer term by creating SWAG stores for clients. Our services help businesses streamline the distribution of swag, ensure accurate inventory management, and provide a convenient solution for companies seeking to distribute branded merchandise efficiently.

  • Determining if you need an order fulfillment centre for your promotional products depends on several factors. Consider the following aspects to assess if utilizing a fulfillment centre would be beneficial for your business:

    1. Scale and Volume: If your promotional product orders are increasing in volume or becoming challenging to manage in-house due to the scale of operations, it may be a sign that an order fulfillment centre such as Torpedo is needed. We have the infrastructure and capacity to handle larger volumes efficiently.

    2. Warehousing and Inventory Management: If you lack sufficient space to store your promotional products or struggle with inventory management, Torpedo can help provide a warehousing facility and expertise to efficiently manage and track your inventory.

    3. Streamlining Operations: If you want to streamline your operations and focus on core business activities rather than the logistical aspects of fulfillment, outsourcing to an order fulfillment centre allows you to offload the responsibilities of order processing, pick and pack, and shipping.

    4. Time and Resource Optimization: If fulfilling orders internally is taking up excessive time and resources, partnering with a fulfillment centre such as Torpedo can help you save time, reduce labour costs, and improve operational efficiency.

    5. Geographic Reach: If you are expanding your customer base and need to reach customers in different regions or countries, an order fulfillment center with multiple distribution centers can provide localized shipping options and international fulfillment capabilities.

    6. Specialized Services: If your promotional products require customization, kitting, assembly, or other specialized services, an order fulfillment center with expertise in these areas can ensure accurate and high-quality execution.

    Evaluate these factors in the context of your business needs and growth projections. Consider the potential cost savings, operational efficiencies, and improved customer experience that an order fulfillment centre such as Torpedo Marketing can offer. Discuss your fulfillment requirements with us and we can help you make an informed decision.

  • Refer to this page to see all the things you should consider before hiring any fulfillment company in Canada: www.torpedomarketing.ca/fulfillment-considerations

    If you are confused on any of the considerations, contact us and we can help you plan your fulfillment project!

  • Torpedo Marketing offers warehousing and fulfillment solutions depending on client needs. We can provide short-term services for a specific campaign, marketing initiative or corporate program or long-term solutions where we develop a corporate collateral store including SWAG and literature and warehouse and fulfill for an ongoing program.

  • We primarily utilize 2 solutions for our clients - Shopify which is one of the worlds leading e-commerce platforms and customize as needed based on our client’s requirements OR utilizing our internal FMS (Fulfillment Management Solution). Both options are available and determined at the time of scope to determine the best solution based on the client's objectives.

  • The cost of fulfillment services with Torpedo Marketing Inc. can vary based on several factors, including the specific services required, the volume of orders, storage space required, the complexity of fulfillment tasks, and any additional customization or value-added services.

    When evaluating fulfillment service costs, it's important to consider the following potential factors that can influence pricing:

    1. Warehousing and Storage: The amount of space your inventory occupies in our fulfillment centre can impact costs. This may depend on the volume and size of your products.

    2. Order Processing and Pick & Pack: The complexity of order processing, including factors such as SKU variety, customization, kitting, and assembly, can influence fulfillment costs.

    3. Shipping and Packaging: The weight, dimensions, and destination of your packages can impact shipping costs. Additionally, the type of packaging materials used, such as custom boxes or protective packaging, may also affect pricing.

    4. Additional Services: If you require value-added services such as personalization, labelling, or special handling, there may be additional costs associated with these services.

    To start the process of determining costs, please complete: https://www.torpedomarketing.ca/client-profile This will allow us to assess your requirements accurately and provide you with a customized pricing structure based on the services you require.