Company Name
*
Contact Name
*
First Name
Last Name
Email Address
*
Phone Number
*
Website
Please provide a general description of the project (for example, Business to Business (B2B) or Business to Consumer (B2C), merchandise fulfillment, literature fulfillment, etc.)
*
Account Duration
Industry Served
What is the anticipated go-live date (mm/dd/yy)
MM
DD
YYYY
Who will be accessing your account (select all that apply)
Your Employees
Your Customers
Consumers (General Public)
Other
Do you require access on the following
Inquire on Orders
Inquire on Inventory
Print Reports
Access Administrative Functions
Other
Comments re: Access
Are there any specialized reporting needs?
Yes
No
If Yes, please list your specialized reporting needs
If Yes, list reports by title (please be prepared to provide samples of reports)
Will inventory be stored at Torpedo?
Yes
No
If No, please explain
If Yes, how many skids are to be stored at Torpedo
Number of SKU's
Do you own the inventory?
Yes
No
Will products be categorized for reporting purposes (e.g. Literature, Premiums, etc.)?
Yes
No
Do you need to track and report on the value of inventory?
Yes
No
Does this account involve kits?
Yes
No
If Yes, how would you like the kits produced? When are kits built?
Pre-built in advance
On the fly as orders are placed
Does this account require print on demand inventory?
Yes
No
Are there items that come in multiple sizes and/or colors?
Yes
No
Are there special inventory storage requirements?
Yes
No
If Yes, please select special inventory requirements (select all that apply)
Secure storage
Climate controlled
Dedicated client storage area
Hazardous material
Other
Please explain
Will inventory weight be verified?
Yes
No
Are there off-site storage requirements?
Yes
No
Please indicate how orders will be captured
Torpedo Shopping Cart
Captured by a third party website (i.e. client website) and transmitted to Torpedo
Phone
Email
Other
Comments (if any)
Who will be entering orders?
Employees
Torpedo Employee
Consumers (General public)
Other
Comments (if any)
What is the estimated number of orders per day during NORMAL periods
What is the estimated number of orders per day during PEAK periods
Will you need to manage backorders for this program?
Yes
No
If Yes, how would you like them to be handled (select all that apply)?
Ship what's in stock, backorder the rest
Ship what's in stock, cancel the rest
Backorder Entire order until there is sufficient stock
Stop showing item if out of inventory
Will there be ordering limits (i.e. order qty limits, item qty limits, limits based on budget, etc.)
Yes
No
If Yes, what are the ordering restrictions?
Is payment required at the time of order entry?
Yes
No
If payment is optional, please explain
If applicable, what methods of payments would you like to accept (select all that apply)?
Credit Card
Paypal
A/R Invoice
Gift Certificate
Debit
Other
Are there special handling needs for orders (e.g. rush, requires approval, etc.)?
Yes
No
If Yes, please explain
In addition to packing slips, are there other documents or forms required?
Yes
No
If Yes, please explain
Approximately how many packages per day will be shipped?
How will orders be shipped (select all that apply)?
Canada Post
Purolator
Other (restrictions may apply)
If Other, please explain
Will you be shipping internationally?
Yes
No
Will you be handling returns?
Yes
No
What will be the Returns/Exchange process? Please explain.
Do you need the site in English, French or both?
English
French
How many INTERNAL (within your company) users do you anticipate using the site?
How many EXTERNAL users do you anticipate using the site?
Are you interested in:
Promotional Products category
Events or Tradeshow Collateral & Management category
Marketing Collateral category
Products category
Digital Assets Portal category
Business Card Ordering category
Other
If Other, please explain
I am confirming that:
*
I am authorized to submit this on behalf of my company