E-commerce fulfillment refers to the process of handling and fulfilling online orders placed by customers. It involves the tasks and operations required to receive, process, package, and ship products to customers who have made purchases through an e-commerce platform or online store such as Shopify.

The fulfillment process typically includes several steps. Firstly, incoming orders are received and verified for accuracy. Then, the products are picked from the inventory, packaged securely, and labelled with shipping information. Next, the packages are handed over to the shipping carrier for delivery to the customers. Throughout the process, inventory management and order tracking systems are utilized to ensure accurate stock levels and provide shipment updates to customers.

E-commerce fulfillment services can be outsourced to third-party logistics (3PL) providers such as Torpedo Marketing Inc. Outsourcing fulfillment allows businesses to focus on core activities while benefiting from the expertise and infrastructure of the fulfillment service provider. Effective e-commerce fulfillment is crucial for delivering a positive customer experience, including fast and accurate order processing, efficient packaging, and timely delivery.

Corporate literature fulfillment refers to the process of storing, managing, and distributing various types of marketing materials, brochures, catalogues, and other printed collateral for a company or organization. It involves the efficient handling and distribution of these materials to internal teams, sales representatives, partners, distributors, or customers as needed.

The purpose of corporate literature fulfillment is to ensure that marketing materials are readily available and accessible to support marketing and sales efforts. This includes storing inventory, managing stock levels, processing orders, and coordinating the packaging and shipping of the materials.

Companies often rely on fulfillment centres like Torpedo Marketing Inc. to handle corporate literature fulfillment. We have the infrastructure, resources, and expertise to efficiently manage inventory, track orders, and handle the logistics of packaging and shipping.

Effective corporate literature fulfillment streamlines the distribution process, ensuring that marketing materials are delivered to the right recipients in a timely manner. It helps companies maintain a consistent and professional image, supports sales and marketing activities, and facilitates effective communication with internal and external stakeholders.

Pick & pack order fulfillment is a process in which individual items or products are selected (picked) from a warehouse or inventory, assembled, packaged (packed), and prepared for shipment to fulfill orders. It is a critical step in the order fulfillment process.

Torpedo’s pick & pack process typically involves the following steps:

1. Order Processing: Incoming orders are received and entered into the system for fulfillment.

2. Order Picking: Our staff locates the specified items in the warehouse or inventory based on the order details and picks them up from its storage locations.

3. Order Assembly: Picked items are gathered, combined, and assembled according to the order requirements.

4. Packaging: The assembled items are properly packaged, taking into account appropriate protective materials and branding considerations.

5. Labelling and Documentation: Shipping labels and any necessary documentation, such as invoices or packing slips, are generated, and attached to the package.

6. Shipping: The packaged and labelled orders are handed over to our shipping carrier – Canada Post - for delivery to customers.

Efficient pick & pack order fulfillment is crucial for ensuring accurate and timely order processing, minimizing errors, and meeting customer expectations for prompt delivery. It requires effective inventory management, streamlined processes, and attention to detail to successfully fulfill customer orders. This is why you should hire Torpedo for your picking & packing needs.

SWAG (Stuff We All Get) fulfillment refers to the process of managing and distributing promotional products, often referred to as "SWAG" to recipients such as customers, employees, event attendees, or business partners. SWAG typically includes items like branded apparel, accessories, stationery, tech gadgets, and other promotional products.

SWAG fulfillment involves several key steps:

1. Events: If SWAG is needed for an event or as a branded giveaway, Torpedo will send several ideas for suitable products. We are a member of the Promotional Products Association and have thousands of items to choose from: www.torpedopromotions.com

2. Order Processing: Orders for swag are received and processed, ensuring accurate quantities and customization details.

3. Inventory Management: If required, SWAG items are stored, tracked, and managed in our 18000-square feet warehouse. Swag items may be personalized or branded with company logos, messages, or artwork as per the client's requirements.

4. Pick & Pack: The ordered SWAG items are picked from the inventory, assembled, and packaged for individual orders.

5. Quality Control: Each item is inspected to ensure it meets quality standards before being included in the shipment.

6. Shipping: The swag orders are labelled and handed over to the shipping carrier for delivery to the intended recipients.

SWAG fulfillment services are provided for a specific project or longer term by creating SWAG stores for clients. Our services help businesses streamline the distribution of swag, ensure accurate inventory management, and provide a convenient solution for companies seeking to distribute branded merchandise efficiently.

Determining if you need an order fulfillment centre for your promotional products depends on several factors. Consider the following aspects to assess if utilizing a fulfillment centre would be beneficial for your business:

1. Scale and Volume: If your promotional product orders are increasing in volume or becoming challenging to manage in-house due to the scale of operations, it may be a sign that an order fulfillment centre such as Torpedo is needed. We have the infrastructure and capacity to handle larger volumes efficiently.

2. Warehousing and Inventory Management: If you lack sufficient space to store your promotional products or struggle with inventory management, Torpedo can help provide a warehousing facility and expertise to efficiently manage and track your inventory.

3. Streamlining Operations: If you want to streamline your operations and focus on core business activities rather than the logistical aspects of fulfillment, outsourcing to an order fulfillment centre allows you to offload the responsibilities of order processing, pick and pack, and shipping.

4. Time and Resource Optimization: If fulfilling orders internally is taking up excessive time and resources, partnering with a fulfillment centre such as Torpedo can help you save time, reduce labour costs, and improve operational efficiency.

5. Geographic Reach: If you are expanding your customer base and need to reach customers in different regions or countries, an order fulfillment center with multiple distribution centers can provide localized shipping options and international fulfillment capabilities.

6. Specialized Services: If your promotional products require customization, kitting, assembly, or other specialized services, an order fulfillment center with expertise in these areas can ensure accurate and high-quality execution.

Evaluate these factors in the context of your business needs and growth projections. Consider the potential cost savings, operational efficiencies, and improved customer experience that an order fulfillment centre such as Torpedo Marketing can offer. Discuss your fulfillment requirements with us and we can help you make an informed decision.

Refer to this page to see all the things you should consider before hiring any fulfillment company in Canada: www.torpedomarketing.ca/fulfillment-considerations

If you are confused on any of the considerations, contact us and we can help you plan your fulfillment project!

Torpedo Marketing offers warehousing and fulfillment solutions depending on client needs. We can provide short-term services for a specific campaign, marketing initiative or corporate program or long-term solutions where we develop a corporate collateral store including SWAG and literature and warehouse and fulfill for an ongoing program.

We primarily utilize 2 solutions for our clients - Shopify which is one of the worlds leading e-commerce platforms and customize as needed based on our client’s requirements OR utilizing our internal FMS (Fulfillment Management Solution). Both options are available and determined at the time of scope to determine the best solution based on the client's objectives.

The cost of fulfillment services with Torpedo Marketing Inc. can vary based on several factors, including the specific services required, the volume of orders, storage space required, the complexity of fulfillment tasks, and any additional customization or value-added services.

When evaluating fulfillment service costs, it's important to consider the following potential factors that can influence pricing:

1. Warehousing and Storage: The amount of space your inventory occupies in our fulfillment centre can impact costs. This may depend on the volume and size of your products.

2. Order Processing and Pick & Pack: The complexity of order processing, including factors such as SKU variety, customization, kitting, and assembly, can influence fulfillment costs.

3. Shipping and Packaging: The weight, dimensions, and destination of your packages can impact shipping costs. Additionally, the type of packaging materials used, such as custom boxes or protective packaging, may also affect pricing.

4. Additional Services: If you require value-added services such as personalization, labelling, or special handling, there may be additional costs associated with these services.

To start the process of determining costs, please complete: https://www.torpedomarketing.ca/client-profile This will allow us to assess your requirements accurately and provide you with a customized pricing structure based on the services you require.